Customer Services

Should you need to contact us for any reason please use the details below. This includes queries about an order, about any of our goods or delivery and if you should wish to make a complaint. Please note: all complaints will be forwarded to a manager and dealt with in as timely a fashion as possible. For full details, see below.

If you wish to call us please do so on 01592 561 017 between 10am and 5pm, Monday to Friday.

To email, please send your email with a subject to, ensuring you give us as much information as possible, e.g. order number, product titles, you full name and address where applicable. We aim to reply to all emails within 24 hours, however, during busy periods such as Christmas or at the start of the football season when we are at our busiest this may take 48-72 hours.


If you wish to make a complaint, please do so by phone, email or mail. If you choose email or mail, please provide as much information as possible about the complaint so that we can review it thoroughly. In all cases, our management will review your complaint and will get in touch to discuss it with you in as quickly a fashion as possible.